Add Affected Asset

Adds an Asset specified by its ID to a ticket. You can populate the placeholder {asset.id} using an Assets series. The placeholder {Ticket.ID} may come from a Ticket trigger. Of course you can also specify fixed IDs.

The following are available for configuration:

  • Asset ID to add: the asset ID to add to the ticket
  • Ticket ID: the Ticket ID which should be populated with the given asset.